Delivery times:
Total delivery time = processing time + shipping time
Processing time: 15-18 days
Shipping Time: 5-8 days
If you need rush order service, please click on: Rush My Order
All the dresses are not in stock, no matter choosing a standard size or a custom size dress, all of our dresses are personally tailored for you from the beginning. The total time to receive your order is around 20-25 days. Please feel free to contact us if you have any questions, thank you!
Product number: shop530
Material: velvet
For color customization, pls kindly click here to check the color card.
Any questions about the item, feel free to Contact Us. E-mail: sales@shopluu.com
For Custom Size, Please leave following measurement, You can find a message box in the shopping cart, leave your custom size, Thank You.
Bust:______ cm/inch
Waist:______cm/inch
Hip:_______cm/inch
Shoulder to Shoulder :_______ cm/inch
Shoulder to knee( for knee length dress only):________ cm/inch
Hollow to floor___cm/inch
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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